alight customer care representative job description

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. * Call Center and Hospitality experience preferred. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. This role is designed for people who have strong empathy and communication skills. New York Equal Pay for Equal Work Act Statement. 26 Alight Customer Care Representative jobs available on Indeed.com. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. Customer Care Representative Human Resources. We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Alight Solutions hiring Customer Care Representative - Bilingual |, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only Apply for Customer Care Representative I, Healthcare Benefits at Alight today! Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Responding promptly to customer inquiries. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Health, Dental, Vision, Life Insurance and more. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Customer Care Representative (Open to Eastern & Central Time Zones) Job Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. Cons. Qualifications for a job description may include education, certification, and experience. You will be notified during the hiring process which checks are required by the position. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Its a permanent virtual customer care representative Job. Contact Us | Alight Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Find out if you meet the requirements! You are Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. Averages based on self-reported salaries. Be prepared to answer why you are interested in this particular job opening. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. At Alight, we believe a company's success starts with its people. Alight is committed to the continued development of our colleagues. Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. CC Representative I job in Atlanta at Alight | Lensa Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. Find out if you meet the requirements! * High School Diploma or equivalent is required, bachelor's degree a plus Alight Solutions offers a promising . Customer Care Representative, Human Resources - Charlotte, NC at Alight Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. A Customer Service Representative also handles concerns, complaints, or other issues. Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. Alight Solutions Customer Care Representative Reviews As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience.

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alight customer care representative job description

alight customer care representative job description

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alight customer care representative job description