The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. If youre having problems registering, fill in the MTVH Online support form and a member of our team will be in touch. great ambition and staff team are dedicated, good approach to flexible working. This website uses cookies to improve your experience while you navigate through the website. A lot of passing the buck goes on We believe everyone should have a decent home and the chance to live well. For the USA please use SSN (Social . Other benefits include a benefits pot so can get a subsidy for a gym membership. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Good chance to develop communication skills in all forms Metropolitan Thames Valley. Unclaimed. This website uses cookies to improve your experience while you navigate through the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Farringdon, England 11 d. 61K-64K Per Year (Employer Est.) A really good range of calls Process makes things take longer than they could. 31 Mar 2023 23:55 BST. By accepting, you agree to our use of cookies. The staff are lovely and I have met many wonderful people. 4. Youll need your mobile phone and your unique invitation code. Junior Ruby Developer at Metropolitan Thames Valley 0 . Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. It is mandatory to procure user consent prior to running these cookies on your website. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. This will take place in a phased approach from mid-October 2021, with an aim to be completed by spring 2023. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Seems customer service focused at first but comes down to targets and stats Necessary cookies are absolutely essential for the website to function properly. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. MTVH Uses Data to Help Address England's Housing Needs However you may visit Cookie Settings to provide a controlled consent. Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. Use your usual MyTVH email and password to sign in. Sign up your company today and we'll give you 5 free reference requests per month. Salaries, reviews, and more - all posted by employees working at Metropolitan Thames Valley. Posted 22/12/2022 by Metropolitan Thames Valley. To send this page to your new employer please copy the URL from the address bar and send this to your new employer. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. We also use third-party cookies that help us analyze and understand how you use this website. Accepted Offer. The organisational structure is quite flat, all levels of staff are encouraged to give their views and ideas, and there is an open intranet site to enable staff to do this. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. Sales Manager. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. I'm passionate about playing an active role in improving the lived experience of colleagues in the workplace to enhance employee engagement, performance and culture. My colleagues have been treated appallingly and bullied with the majority of TVHA staff leaving. By requesting a reference you agree to our. Chalkhill residents unveil Memorial Wall as part of project to promote mental health and wellbeing. Do you have what it takes to be one of them? If youre not satisfied with our response, you can make a formal complaint. . Verify your email to use filters. The process took 2 weeks. A really good range of calls YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Every day, we work side-by-side with our neighbors to make sure that everyone, regardless of age, income or background, has the opportunity to learn, grow and thrive. However you may visit Cookie Settings to provide a controlled consent. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. About our cookies and how to manage them. The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. Quite a large company so changes/projects take longer to complete. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. We can provide support in a range of areas: Improved physical . Asking for reviews. Historically great at developing staff. Metropolitan Thames Valley Housing. But opting out of some of these cookies may have an effect on your browsing experience. On 20 August 2017, it took over operations from the previous franchisee South West Trains. These cookies do not store any personal information. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. This employer has not claimed their Employer Profile and is missing out on connecting with our community. About our cookies and how to manage them. We're always looking to innovate and do things differently. I've always felt if I have an idea I can put it into practice quite quickly. Highly motivated, dedicated & ambitious professional with an extensive background in coordinating projects, planning events, promoting business services, writing, editing, producing, filmmaking . Metropolitan Thames Valley works across housing, health, social care and education. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. photo: Creative Commons Enjoyable when u have nice tenants and leaseholders The pattern element in the name contains the unique identity number of the account or website it relates to. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Lack of communication between different departments. You can also upload photos of what needs to be fixed. Hotjar sets this cookie to detect the first pageview session of a user. Campaigns; Victims and Witnesses. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. We've made MTVH Online secure to protect your personal data, so there's a 3-step registration process. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. I have had very supportive managers who have encouraged my career progression. Hotjar sets this cookie to detect the first pageview session of a user. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. About our cookies and how to manage them. Enjoy resolving queries at first point Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. The organisational structure is quite flat, all levels of staff are encouraged to give their views and ideas, and there is an open intranet site to enable staff to do this. . Having problems? 22 Metropolitan Thames Valley reviews. Pros & Cons are excerpts from user reviews. Overheard management making some very problematic statements about social housing tenants during my time there which was troubling. Working in Development Customer Care Metropolitan Police. We're always looking to innovate and do things differently. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls Other benefits include a benefits pot so can get a subsidy for a gym membership. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. . No call is the same London, England 8,386 followers. Sign in to create your job alert for Internal Recruiter jobs in United Kingdom. 39,000.00, 29,500.00 | MTVH is one of the UK's largest housing associations. Year-long community programme launches to meet local needs of Clapham Park residents. Also I have leaked documents of staff who have created entrapment with their private car parking scheme, force tenants to pay up fines whilst using bullying debt collectors putting tenants behind their bills. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed Poor leadership, housing stick in poor repair. ", "It is a good system to use for references. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. See what employees say it's like to work at Metropolitan Thames Valley. Housing Association. Head of Customer Services. Referrals increase your chances of interviewing at Metropolitan Thames Valley by 2x. This makes them easy to keep track of and to see which candidates we still need references from. We work across London, the South East, East Midlands and East England. Often mistakes are covered up and rules are rewritten without consistency. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. There is no blame culture, but rather staff support each other to make things right. If weve sent you an invitation letter or email, your invitation code will be in it. It's sometimes noticeable that there are gaps in terms of organisational development. There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. Copyright 2023 Metropolitan Thames Valley Housing. If you've witnessed or been the victim of crime, report it . A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. The office environment is modern and fresh, with wider computer screens. Excellent base salary in comparison to other builders. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead Please note that current / past employees should not complete this form themselves, it must be completed by the new employer who has requested your references. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Careers; Staying safe from romance fraud. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. If you're looking for a rewarding career in an organisation that puts people first, you've come to . They have work to do but they are are good company and will get there. TVH has such a light, friendly and open atmosphere; making it a great place to work. Responsible for leading the customer service team: resident services, first-time and follow-up repairs. Originally conceived by Edmund Colthurst and completed by Hugh Myddelton, it was operated by the New River Company for nearly 300 years until London's water supply was taken . Having problems? By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Join us on our mission to make life safer for over 9 million Londoners. Our Board. This site is protected by reCAPTCHA and the Google Privacy Policy Everything at the moment and will get a lot worse before it gets better. Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. Find out more about salaries and benefits at Metropolitan Thames Valley. and Terms of Service apply. Job Type: Contract. This is a True/False flag set by the cookie. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Good chance to develop communication skills in all forms. Verify your email to use filters. But opting out of some of these cookies may have an effect on your browsing experience. Register for School. Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Meet our Development Director of Customer Care and see what she is looking for in her team. Copyright 2023 Metropolitan Thames Valley Housing. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead We also use third-party cookies that help us analyze and understand how you use this website. Enjoy resolving queries at first point A free inside look at company reviews and salaries posted anonymously by employees. repairsteamemails@mtvh.co.uk if you are a TVHA resident. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Find . Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. These cookies do not store any personal information. View the status of an ongoing repair for your home, View repairs requested for your communal area, Update your contact details so we know the best way to get in touch with you, Enter your invitation code and mobile number, Enter the security code that well send to your mobile. there doesn't seem to be a coherent vision for the organisation so decisions are taken on a whim. About our cookies and how to manage them. Market-leading rankings and editorial commentary - see the top law firms & lawyers for Social housing: finance in London A really good range of calls Application. Poor commission structure. - The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. These cookies will be stored in your browser only with your consent. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. The Met has launched a hotline to report corrupt and abusive police officers and staff. Friendly customer service staff Logos provided by Clearbit This employer has not claimed their Employer Profile and is missing out on connecting with our community. Some team leaders are very knowledgable and helpful, Lack of diversity Location: Brent. You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation.
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